The subscription is paid with your Visa, MasterCard, American Express, JCB or China UnionPay card. It will be charged automatically when the subscription renews every 30 days. Your card will be charged the same day as the renewal but it can take a few days before it’s visible in your bank statement. If you log in to www.storytel.com/sg My pages -> My account and scroll down you can find all purchases with correct dates. You can also see the next renewal date under Settings -> Account Settings in the app.
If the debit fails we will send you an e-mail asking you to look over your payment information and update it. We will make 4 attempts to charge your card within 10 days. If all attempts fail, your subscription will be cancelled. You can always start it again at www.storytel.com My pages -> My account.