Storytel gives the consumer the right to withdraw within 14 days from the first payment according to law.
The right to withdraw is forfeited when the customer uses the service, listens or read a book. There is always the ability to trial listen on the website before buying a subscription.
If the consumer wishes to use the right to withdraw he or she shall contact Storytel through the contact form on the website within the 14 days. If the consumer has been wrongfully charged, the consumer will be credited within 30 days.